Collecting First-Party Data With Prospect Hub

visualization of first party data overlayed on a laptop keyboard

Understanding what your customers want from your company is key in optimizing your products and services to best align with their preferences, and first-party data is an innovative solution for helping modern businesses meet their customers’ expectations. Here is an overview of first-party data, how it can benefit your business, and how Prospect Hub can help you obtain and use quality first-party data!

DATA MASTERY

INNOVATION HUB

TAILORED SOLUTIONS

CLIENT-CENTRIC APPROACH

What Is First-Party Data?

Connecting with your customers directly can significantly increase the overall clarity of your understanding of what they want from your business, and gathering data straight from them instead of relying on a third-party company that may or may not have your business’s best interests in mind to do so can go a long way toward helping you better serve your customers. Your business can use a wide range of sources to gather this data from your customers, such as emailed surveys, questionnaires in your app, or popup surveys on your website.

 

The Value of First-Party Data Collection

First-party data is generally the most reliable type of data you can collect because your business has full control over the wording of the questions you ask your customers, which increases their overall ability to answer them exactly how you intend. Not involving a third party in your data collection also ensures that your business will not need to be concerned about the possibility that data could be manipulated or otherwise altered to better align with what that company wants.

Gathering as much information from your customers as you can gives your business a wider range of options for making adjustments to the services you provide to make them better match what your target audience wants to see from your company. Focusing as heavily on first-party data as you can increases the overall value of the data you collect by ensuring that it comes as close to both your and your customers’ intentions as possible, which allows you to fine-tune the products and services you offer to better align with their expectations.

First-Party Data Contains Powerful Information

First-party data also provides your company with information about how your customers typically interact with your website that can be used to help your team better understand the role your brand plays in their lives, such as how frequently they make purchases, how long they are likely to consider each purchase before making a decision, what percentage of your customers typically become repeat customers and other information about their purchasing patterns that can help you understand what goes into each purchase decision on a deeper level.

 

How Prospect Hub Collects First-Party Data

With Prospect Hub, we utilize various strategies to gather data from and about your customers to give you the information you need to better serve them. Our predictive analytics, continuous optimization, and other strategies can help you ensure that you are both gathering quality data and using it in as many ways as possible to create the best possible experience for your customers.

 

How Is Prospect Hub Different From Other First-Party Data Solutions?

Prospect Hub uses the same strategies you would use to gather data directly from your customers, although we technically operate on your behalf. Unlike typical third-party data solutions, we prioritize giving the businesses we work with a much higher level of control over the types of data we gather and the specific questions that are asked. By choosing us, your company can reduce the time and effort someone from your team needs to invest in developing your first-party data collection strategy while maximizing the results you obtain and the amount you can do with them.

Book a Demo to Learn More About First-Party Data

At V Audience Labs, we are here to help your business gather a wide range of types of first-party data that can be used to improve your business and how your team interacts with your customers to better meet their expectations. Contact us today to learn more about the benefits of having us collect first-party data for your company or to book a demo and experience the benefits of choosing us for yourself!

VAL Gravity Form

This form is to collect site visitor data and serve prospects to Pardot nurture campaigns, and help to serve up dynamic content on the Thank You Page.

"*" indicates required fields

Book A Demo
Hidden
This field is for validation purposes and should be left unchanged.

Image credit: Natee K Jindakum, Shutterstock